Shipping & payment terms

Shipping & payment terms


Delivery is made by sending the purchased item to the address provided by the customer.
The costs for shipping the purchased item are between €4.90 and €23.00, depending on the weight and shipping method, and are to be borne by the customer.
If the customer requests a special type of shipment that incurs higher costs, he must also bear these additional costs.
We ship our goods with a parcel service of our choice.
There are no limits to shipping worldwide. Only the prices can vary.

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

To exercise your right of withdrawal, you must send us (Armin Kratz, Otto-Hahn-Str.1, 69214 Eppelheim, Germany,, phone: 017664738959 ) a clear statement (e.g. a letter sent by post , fax or e-mail) about your decision to withdraw from this contract. You can use the model cancellation form attached to the order confirmation, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

The right of withdrawal does not apply to the following contracts:

  • Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual choice or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

special instructions
If you finance this contract with a loan and later revoke it, you are no longer bound by the loan contract, provided that both contracts form an economic unit. This is to be assumed in particular if we are your lender at the same time or if your lender uses our cooperation with regard to the financing. If we have already received the loan when the revocation takes effect, your lender shall assume our rights and obligations under the financed contract in relation to you with regard to the legal consequences of the revocation or the return. The latter does not apply if the subject of the present contract is the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives).

If you want to avoid a contractual commitment as far as possible, make use of your right of revocation and also revoke the loan agreement if you also have a right of revocation.

payment methods

Advance transfer:

When you place an order, you will receive our account details (Armin Kratz Sparkasse Heidelberg, IBAN DE95 6725 0020 00001 0171 87 ) and transfer the order value to our account.
A transfer within Germany takes 1-3 days. After receipt of money we will send your package. The delivery time is 1-2 days (Germany). The delivery time for shipping abroad may vary.
If it is an individually manufactured (custom) order for the customer, production begins with receipt of payment.


Paypal is the online payment service that you can use to pay us safely, easily and quickly - and it's free of charge.
Secure: Your bank or credit card details are only stored with PayPal, which is why they are not sent over the Internet again with every online purchase.
Simple: You pay with just two clicks, because you access your bank or credit card details stored with PayPal instead of entering them again for each purchase.
Fast: PayPal payments arrive quickly. This means that we can send the goods immediately and you will usually receive your package earlier.